Billing FAQs

Everything you need to know about billing, subscriptions, and our refund policy

Important Billing Policy

No refunds are provided for purchased points or subscription payments. All sales are final. However, your points never expire and roll over indefinitely.

Categories

Refund Policy

Key Billing Points

Important facts about PropertyMatch billing

Points Never Expire

Your points roll over indefinitely and never lose value

No Refunds

All sales are final - points and subscriptions are non-refundable

Billing Reminders

Email reminders sent 5 days before each billing date

Need billing support?

Have questions about your subscription, payment issues, or need help with your account? Our support team is here to help!